Help Center

Frequently Asked Questions

General

Is Compurig based in Australia?

Where is your store located?

I've only received half of my order?

Why has my order been cancelled?

Shipping

When will my order ship?

I received a shipping email from Oxipay, but I haven't received tracking?

Payment

What are your payment methods?

Phones

Are international models different in any way?

Why choose international models?

Why are prices so low?

Do direct import products come with a warranty?

Jewellery

How do I find my ring size?